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Problems viewing home page menus in Safari on a Mac

PostPosted: Sun May 14, 2006 7:35 pm
by Guest
Hi Charlie & Zee
I've been meaning to drop you a line for months about a problem with
your website, but I haven't bothered before now because I've always been able to get into the 'listen again' facility despite it.
Today, however, I can't.
I suspect it's a glitch which makes the site non-friendly for Macintosh
computers or possibly, the Safari web browser.
The problem is with the brown bar just below the 'Sound of the world'
On my Mac, there are a load of menus all squashed together, so you can't see what their name is until you run the cursor over them.

When you DO run the cursor over them, then the sub-menus appear, but you still can't see the main heading, so, for example, it's impossible to
tell whether you are looking at the BBC London programme 'Latest show on demand', or the BBC World one.

Today, the sub-menu disappears just as I try to click on 'Latest Show on
demand'. It's never done that before - it's bloody annoying, because I
wanted to hear last weekend's show before you move onto the next one!
Hope you can get it fixed!

Best regards,

Paul Blezard in Ham

Accessing the site using Safari

PostPosted: Sun May 14, 2006 9:31 pm
by zee
Thanks for alerting us to this problem. I wasn't aware that Safari on Macs couldn't cope with the Javascript our menu bar. I am PC based and use Firefox and Explorer as my browsers. Have you tried Firefox? I'll try to get hold of a Mac and try the site using Safari to see if there could be a work around. Does any one else out there have problems accessing the site using Safari or any other platform or browser for that matter?

PostPosted: Sun May 14, 2006 10:08 pm
by NormanD
I also use a Mac and run two browsers, Safari and Firefox (it's His and Hers). I have none of the problems that you described, Paul; I just checked and am writing this via Safari. Firefox is a bit quicker to load than Safari, but nothing more than that. I do get some home-page title squashing, but only on the far right (Forum and Playlists), but no problem accessing anything.

I can't think of what to suggest, unless it's to do with your browser's settings for Java. I'll try looking at the site on a friend's Mac and see what comes up.


Update to Safari probs

PostPosted: Mon May 15, 2006 7:42 pm
by Paul Blez
OK, I've discovered that there's no menu problem when I access the site via Explorer on my Mac (OSX), they are all clearly visible and 'unsquashed'. I've also managed to get the 'latest show on demand' facility to load in Safari (with difficulty). The problem tonight is that I can't get the programme to actually play in either Safari or Explorer! I just get a 'No clip' sign instead.
Paul in Ham

PostPosted: Mon May 15, 2006 11:37 pm
by Ian M
Paul, what version of OSX and Safari are you using? If it is an earlier one, this could be the problem. It works fine on my Mac here.

PostPosted: Tue May 16, 2006 12:27 am
by Tom McPhillips
Ian M wrote:Paul, what version of OSX and Safari are you using? If it is an earlier one, this could be the problem. It works fine on my Mac here.

ditto to that - but I do remember seeing a problem in the past - does sound like an upgrade issue...

PostPosted: Tue May 16, 2006 5:28 am
by taiyo no otosan
I'm just beginning to get to grips with my relatively new Mac, and certainly haven't had a problems reading or listening to stuff on the site. And I definitely haven't done anything clever to make that happen!